1. Who We Are

Newve Clinic (“we”, “our”, “us”) is a licensed medical clinic operating in the Republic of Korea.

• Clinic name: Newve Clinic (뉴브의원)
• Director: Dr. Hyunhwa Kim, MD
• Address: 4F, Gunwoo Building, 548 Gangnam-daero (Nonhyeon-dong), Gangnam-gu, Seoul, Republic of Korea
• Business Registration No.: 741-60-00411
• Contact: newvecompany@gmail.com · +82-2-546-2926

2. Information We Collect

We collect personal information when you contact us, book a consultation, or visit our clinic.

2.1 Information you provide

• Identity: name, age, gender
• Contact: email address, phone number, messaging app handle (WhatsApp, etc.)
• Health information: skin condition, medical history, treatment preferences, photographs (only if you submit them with your consent)
• Visit details: appointment date, requested treatment category, language preference

2.2 Information collected automatically

• Standard web logs (IP address, browser, referring URL, pages viewed)
• Cookies for session management and analytics (see Section 7)

3. How We Use Your Information

• To respond to your inquiry and schedule consultations
• To provide medical care and aftercare instructions
• To process billing and payments (where applicable)
• To comply with legal obligations under Korean medical law
• To improve our services and website experience

We do not use your information for unsolicited marketing without your explicit, separate consent.

4. Legal Basis (GDPR — EU Patients)

If you are located in the European Economic Area, our legal basis for processing depends on the data:

• Contact / inquiry data: consent (Art. 6(1)(a))
• Health data: explicit consent for the provision of healthcare (Art. 9(2)(a) and (h))
• Billing records: contractual necessity and legal obligation (Art. 6(1)(b)(c))

5. How We Share Your Information

We share your personal information only as necessary:

• Service providers: hosting (AWS), payment processors (Stripe, if applicable), email delivery — all under data processing agreements
• Legal requirements: to comply with subpoenas, court orders, or other legal obligations
• Medical referrals: only with your explicit consent, to affiliated hospitals or specialists

We do not sell your personal information.

6. Data Retention

• Medical records: retained for 10 years as required by Korean Medical Act (Art. 22)
• Billing records: retained for 5 years per Korean Commercial Code
• Inquiry data (without booking): deleted within 1 year of last contact
• Marketing consent: until you withdraw consent

7. Cookies

We use cookies for:

• Strictly necessary: session management, security (cannot be opted out)
• Analytics: Google Analytics — anonymized usage patterns (you may opt out)

Most browsers allow you to refuse or accept cookies via settings. Disabling cookies may impact site functionality.

8. Your Rights

8.1 All users

You may at any time:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for non-essential processing

8.2 EU Patients (GDPR)

You also have the right to data portability and to lodge a complaint with your local supervisory authority.

8.3 California Residents (CCPA / CPRA)

You have the right to know what personal information we collect, to delete it, and to opt out of any “sale” or “sharing” — though we do not sell or share data for cross-context behavioral advertising.

To exercise any of these rights, contact us at newvecompany@gmail.com.

9. International Data Transfers

Our website is hosted on Amazon Web Services in the United States.
If you are located outside the U.S. (including the EU or UK), your information will be transferred to
and processed in jurisdictions that may have different data protection standards than your home country.
We use appropriate safeguards (Standard Contractual Clauses) for such transfers.

10. Security

We implement industry-standard security measures including encrypted data transmission (TLS/SSL),
access controls, and regular security audits. However, no transmission method is 100% secure.

11. Children’s Privacy

Our services are intended for adults aged 18 and older.
Patients under 18 require parental or guardian consent and accompanying presence.
We do not knowingly collect data from minors without such consent.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page
with an updated effective date. Continued use of our services after changes constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights:

• Email: newvecompany@gmail.com
• Phone: +82-2-546-2926
• Mail: Newve Clinic — Privacy Officer, 4F Gunwoo Building, 548 Gangnam-daero, Gangnam-gu, Seoul, Republic of Korea